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The conversation on failing online communities and social networks continues on blogs and news sites around the web.
In these stories and in comments from readers, you’ll find much good advice, some that is vague or harmless, and some that is outright wrong. I sympathize with any company out there trying to harvest some actionable steps from this bewildering welter of data.
Back in May, I presented at Community 2.0 on how we help our customers create successful communities on the Lithium…
